Fare Magazine is produced in Glasgow, Scotland, and printed in Berlin, Germany. For this reason all orders from www.faremag.com are shipped from Berlin with Deustche Post Priority Mail. Orders are shipped once a week, usually a Wednesday; please allow for at least two weeks for your order to arrive, especially if it is traveling a long distance.
We sincerely hope that you enjoy your purchase, but if something goes wrong, we'll do what we can to fix it.
- If you've ordered a one year subscription you may cancel it at any time and receive a refund on unsent issues.
- Due to the nature of the purchase, orders cannot be cancelled or refunded once they've been shipped, unless they are defective or have been damaged in the post. In this case you will be required to show photographic proof of the item in question, as well as the receipt of purchase.
- In the case of a missed/missing delivery, we will reship any order that has not arrived within a reasonable timeframe accounting for possible delay. Since some orders do occasionally face customs delays, and due to our own running costs we prefer to wait 5-6 weeks before shipping duplicates.
If you have any questions or concerns please send us an e-mail: email@example.com.